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Hanoi city to Sapa Train

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Hanoi city to Sapa Train review

4.14/5 Based on 21 reviews
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l0ubris (Brisbane, Australia)'s Avatar
l0ubris (Brisbane, Australia)
★★★★
Comfortable overnight train to SAPA.
Deciding which private carriage to go with on your overnight trip to SAPA can be difficult. We booked and paid for our passage at the office in Hanoi, which was an easy process. Having traveled with ET -Pumpkin I can only comment on this one and other carriages on the same train. All seemed to be very similar in comfort. We paid for a VIP 2 berth soft sleeper, which I figured meant that the top bunks were folded back so that we had more room, and that the mattresses from those bunks were transferred to our bunks. The result was indeed comfortable. I think perhaps if you paid half the price for two bunks in a 4 berth you may well get virtually the same thing, but we wanted to be sure we had the cabin to ourselves. As it was, the carriage was by no means full, and the attendants locked any unused cabins. Bedding was clean and monogrammed. We had two warm blankets and pillows each. The cabin was cosy (all carriages are the same in lay-out) with wood paneling. There was A/C (good), power and lights but not much else. At the end of the carriage there is a small wash room (which unfortunately did not have soap in the dispenser) and separate small toilet. Lots of fun getting that task accomplished with the train bouncing around. Not permitted to use toilet when train stationary-guess why. There is no "dining carriage" but someone came through with snacks and drinks before we departed and I think she remained on the train. You can pass between the carriages as much as you want. It can be quite a social experience if you want that. Our carriage had at least one "attendant". They sleep in a very confined multi-purpose room at the end of the carriage, although we saw him curled up on an unused passenger bunk-would be much more comfortable. I slept very well on the way up. The train itself rocked around a lot but every carriage would have the same experience no matter how much you paid. Pumpkin will arrange for you to be picked up at Loa Cai in the early morning and taken to you hotel in Sapa (about an hour on a winding mountain road with a lot of trucks and crazy drivers). We even got free transport from out hotel at Hanoi to the train station. There is not much to see from the train at night, and in fact the trip is over before you know it. I would recommend ET-Pumpkin for a fun and comfortable overnight train experience to Lao Cai (SAPA).
TIP: Beware of locals offering transport to SAPA for huge amounts of money. Ensure that all pick-ups (from train and hotel) are confirmed and that someone will be waiting (with your name on a sign) at Lao Cai station for transport to SAPA. ET Pumpkin office at Lao Cai is to your right, once outside the Lao Cai station (inside a cafe) if you need help.
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bobnrobyn (Gympie, Australia)'s Avatar
bobnrobyn (Gympie, Australia)
★★★★
Much better than the bus.
Hanoi to Lao Cia night train . Leave at 9.20 pm , we booked a 2 berth cabin , no sharing with strangers . 2 bunk beds , pillows and blanket . Bed side table with a cold beer and coke , bananas , biscuits and nuts are a nice touch . Hot coffee and tea arrive as we depart . Great views of Hanoi as we slowly leave the city . Sleep well as we rattle and sway through the night . Shortly before we arrive in Lao Cia there is a knock on the door and coffee and breakfast bars delivered . The train was way better than the return trip by road .
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Nicole F (Niedernhausen, Germany)'s Avatar
Nicole F (Niedernhausen, Germany)
★★★★
Probably the most comfortable way from Hanoi to Sa Pa.
We booked the VIP version, two bed cabin. It was reasonably clean. We did not see any bugs or vermin. Toilettes were ok. We did get some sleep. The train was very punctual both times. The train took 7.5 hours from Hanoi to La Coi. The employees in the train sell you staff that is actually free. I paid for the tee anyway because these people are very poor and it is very little they charge.

When you arrive at La Coi station, there are lots of Minibuses that take you to Sa Pa for small money. This takes about one hour. The drivers already wait in front of the train. It is safe to go with them, no scam.
Nicole F (Niedernhausen, Germany) comment for
ed l (Singapore, Singapore)'s Avatar
ed l (Singapore, Singapore)
★★★★
Best way to get to Sapa from Hanoi
Booked the cabin with 4 beds. Journey was about 8 hours. Experience was pretty good, and slept quite well. The beds were reasonably clean and comfortable. Free mineral water, snacks, toothpaste and toothbrush were provided. But would suggest to try not to use the toilets if possible.
Overall good experience, train timing was punctual. Overnight train a good way to get from Hanoi to Sapa.
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robbiebrokken (Harmony, Minnesota)'s Avatar
robbiebrokken (Harmony, Minnesota)
★★★★
what a trip.
ok, so it's not luxurious, but comfortable. weird sharing a room with two French folks that didn't speak English, but they were nice. bathroom serviceable, but not too fancy. ride was bumpy, but mysterious. a genuine experience. cool to walk in the train hall way at night and look out an open window
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Rico's Avatar
Rico
★★★★★
8 hours - Overnight Train to Sapa.
We booked directly online. Everything went smoothly. We were upgraded from superior to deluxe cabin that sleeps 4 people. So we had to share with another couple, which was fine because we all slept the whole way. There was free water or beer, bananas, chips, and free WiFi. The beds were very clean and even the bathroom were not that bad. It is an excellent way to go to Sapa and you save one nights hotel bill while traveling. If you get motion sickness be warned this train goes up and down and sways side to side, all at the same time, it is quite bumpy and noisy. Not to mention it makes a lot of stops along the way. Earplugs and Dramamine might help.
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Sandra F (Brazil)'s Avatar
Sandra F (Brazil)
★★★★
We travelled to and from Sapa on the Victoria Express Train. We stayed in a 2-berth deluxe cabin. Although the fact that the cabins are very small, they are confortable. We asked for more two pillows and they brought to us. The train has two differents bathrooms in each carriage, both very clean. The problem was the terrible noise during all night long... Attention: book the whole cabin if you don't want to share it with strangers.
thechristmasbabe (South Milwaukee, Wisconsin)'s Avatar
thechristmasbabe (South Milwaukee, Wisconsin)
★★★★
Great experience.
We were treated like special guests throughout our trips. We were a group of four adults and the room was small but comfortable. The ride was as smooth as a train ride can be. The bunks were comfortable and the room was air conditioned so even the top bunks were cool. The bathroom was clean and very nice. We were greeted with refreshments in the morning before leaving the train. Would recommend to take a ride.
SunseekerUK (Cambridge, United Kingdom)'s Avatar
SunseekerUK (Cambridge, United Kingdom)
★★★★
A nice way to travel to Sapa.
We travelled from Hanoi to Lao Cai railway station on the Victoria Express. You then get transporting Sapa via mini buses about an hour away
Check was pretty painless, they have a lounge at the station and you luggage is taken for you to the lounge.
You get tea and a seat. There is a mini supermarket in the station downstairs to buy anything you need for the journey, prices in the lounge itself are high
You get help to take you luggage to the train, they seen to call you in small groups to board
You take all you luggage to your cabin. So can be a squeeze if it doesn’t fit under your bed.
We had a 4 berth cabin for the two of us, it was okay. We use the spare duvets to lay on and the bed although a bit narrow was fine
There is no restaurant car, there are two toilets which are clean and have hot & cold waterstaff onboard are friendly & helpful
There is a power socket in the cabin to charge phones etc. & the WiFi worked well although did struggle with FaceTime
You get two bottles of water, some people got fruit.
The train departs at 22:00 and does shake about and is noisy but I slept on & off okay.
They wake you at 05:30 with coffee or tea and a small croissant and you arrive at 06:00
Disembarking in easy & orderly
I enjoyed the journey
Asingle-Room's Avatar
Asingle-Room
★★★★★
Nice trip.
We booked the VIP 2 berth cabin and the trip was nice. It is nicer than we thought or read from the other reviews. The cabin was clean and we had some freebies to enjoy during the trip. Staff are friendly and in good mood. We were warned not to take the morning coffee from the lady but we did and paid for it since it is just a small amount and she is quite polite and friendly. Highly recommend this train to everyone!
sclam2010 (Malaysia)'s Avatar
sclam2010 (Malaysia)
★★★★★
Pleasant and interesting experience.
Bed, pillow and blanket are comfortable. Snack,drink and banana are given. The toilet is surprisingly clean. We are a team of six and we took two cabins. The young ones enjoyed the double deckers. We old folks enjoy the two bed cabin though its more pricey.
Geoff H (Sydney)'s Avatar
Geoff H (Sydney)
★★★★
We recently travelled to Sapa on the Victoria Express Train. We stayed in a 2-berth deluxe cabin both ways and enjoyed supper in the dining car on the return journey. This is the premium service to Sapa and requires that you also stay in the Victoria Sapa Resort (see separate review).

I was pleased we booked the double cabin, as the 4-berths looked pretty cramped if fully loaded. Of course, you can take the risk of booking the 4-berth and having the cabin to yourself, and in late-April this would have been a reasonable gamble.

Our cabin was understandably compact but comfortable and intimate. The beds were firm and a good night’s sleep will elude most travellers. It’s important to note that while the carriages are allocated to the Victoria, they are still part of the same train that pulls the cheaper options, and it can be a bumpy ride at times.

There are two bathrooms in each carriage – one slightly larger than the other. Both are well maintained and equipped – much better than I expected.

Staff were excellent and the Victoria does look after you. In Hanoi we were guided (our guide) to a comfortable lounge across the road from the station where drinks and snacks were available. When the train was ready to leave we were ushered to the correct carriages. Our luggage was taken care of by staff. Make sure you use this service if you travel with the Victoria. Don’t go directly to the station.

Supper in the dining carriage was great fun. There’s a compact but very pleasant range of hot and cold nibbles, with local beers, spirits, and good wine. You can opt for a pre-arranged dinner which we did not - the train departs quite late in the evening and we decided to eat beforehand. Some other guests obviously took up the option, but they looked far less relaxed than us!

The Victoria Express train is the expensive option if travelling by train to Sapa, but is a great experience and a worthwhile indulgence.
Louwig (Sydney, Australia)'s Avatar
Louwig (Sydney, Australia)
★★★★★
Fun trip
What a great way to travel. Our taxi dropped us at the wrong train station, but Chapa were great and got us to the train. We had a 4 berth deluxe that I booked online. We got water, soft drink, chips, nuts, toothbrush, comb, face wipe and ear plugs. The top bunks had better air conditioning but it was very comfortable, there was wifi and we took portable fans that you charge which was perfect for the bottom bunks. Loved the rocking of the train, easy to fall asleep.
The private Chapa lounge on the station at the end was very disappointing. I enquired before I left about a shower and breakfast and they said yes all free, when we got there nothing was opened so we ended up going straight to our hotel and paying extra to get an early check in which worked out better.
Highly recommend travelling with this company. The train has many carriages all owned by different companies, we were very happy with Chapa.
DunedinCat's Avatar
DunedinCat
★★★★
We travelled from Hanoi to Lao Cai and back on Sapaly Express Train. We boarded a large train comprised of a number of carriages owned by different companies, Sapaly Express being one of these. First impressions were good with clean bedding, a duvet, complementary crackers, water and toothbrush. The beds were hard but that seems to be the case in many of the hotels in which we've stayed. I think regardless of the company you travel with you are in for a slightly bumpy, noisy ride and a very average nights sleep. (It is also worth knowing if you have a speaker in your cabin this can be turned off!). We had some trouble locating the collection desk for our tickets in Hanoi station and no one appeared at the Sapaly Express desk in Loa Cai to collect our return tickets.
ashrafazrol (Kuala Lumpur, Malaysia)'s Avatar
ashrafazrol (Kuala Lumpur, Malaysia)
★★★★
Nice experience.
We book Private Deluxe on from Hanoi to Lao Cai and VIP from Lao Cai to Hanoi. The experience was nice. The beds were comfortable and the room was clean. We could store our luggage below the bed. Water bottles provided. We were okay with the rumbling of the train while it is making its way on the track - we slept soundly. The toilet was near and clean.

However, on our way back the tea lady asked us to pay 50,000 dong for what is supposed to be a free coffee or tea included in our VIP package. We didn't pay and she relented and gave us our coffee and tea for free. She didn't provide us with towels.
triShwong (Kuching, Malaysia)'s Avatar
triShwong (Kuching, Malaysia)
★★★★
Better Than Expected.
Prior to my trip, i had read many negative reviews about this Train service so, it's an understatement to say i was really nervous. To my surprise, my cabin shared with 3 other strangers was pretty pleasant - the cabin was pretty clean and we saw no roaches. However, the cleanliness of the sheets is questionable as mine had a smell (travel with a sleeping bag liner) The AC was directly above our heads on the top bunk so, being frozen the entire night was very unpleasant. The public toilet was smelly but, if you're an Asian living in Asia like myself, it isn't anything too terrible, lol. The train left and arrived on good time. Hot drinks are available first thing in the morning, if you are ready to pay (20k per cup). Overall, the entire experience was much, much better than anticipated. I was lucky.
hannahj688's Avatar
hannahj688
★★★★★
Shambles.
The train itself was lovely, cosey and clean. But the organisation for the two women at Chapa Express was an utter shambles!!!

First of all the one woman purposely waited till 9pm before she would give anyone a ticket,by which point there was a huge 'crowd'. There was no queing system in place and the two women would just wonder off mid way through speaking to you and ask another person to follow them. I witnessed one man be given four tickets, randomly, another man moan so the women took the tickets off the first guy and gave them to the second one instead. The tickets had not been pre allocated to people it seemed. And it didn't matter what your booking reference was.

At 9.45 myself and another guy were finally listened to. By that point, each of us still wanting our two tickets, they said there was only two remaining tickets?

The lady frantically flapped around and found two tickets with another company so no one was left behind.

It just leaves a sour taste on a journey that turned out ok in the end. All of this could have been avoided if the woman was not such a jobs worth initially and if she had actually done her job in the first place and allocated each booking their tickets to just be handed over on the day.
adrian0714 (Singapore, Singapore)'s Avatar
adrian0714 (Singapore, Singapore)
★★★★★
Comfortable and safe ride.
On arrival from Ninh Binh via train, we took the Chapa express to Sapa and was pleasantly surprised that it was clean, comfortable ride.
Please note that to take the night train to Sapa, you’d have to walk about 10 minutes to the gate from Hanoi station. Gate is actually situated behind the main station, try google to find directions.
Coming back to the cabin, the ride was a little noisy and shaky but we had a good night rest. Toilets were surprisingly clean and without smell of ammonia as some claimed. And compared to the Victoria express, which we took on our return leg to Hanoi, Chapa’s cabin was way more comfortable, bunks were a little wider and longer. To those that are undecided, I’d say choose Chapa express. You won’t regret saving that extra dollar that Victoria charges.
Nadia W 's Avatar
Nadia W
★★★★
An experience!
We did two trips with this company, overnight to and from Sapa to Hanoi.
Both times we booked the VIP 2 berth sleeper cabin. This is a more costly option (US$170) but provides privacy and a bit more comfort.
The cabin was nicely set up and lovely and quiet.
Complimentary water, refreshing wipes and cookies as well as a drink on departure.
As expected the train is noisy and there is a lot of motion but we slept surprisingly well.

Staff were friendly and helpful.

Added benefits of booking directly with the company (one way we did one way we didn't).
- shuttle to hotel
- complimentary ear plugs
- much more attentive service.

over all a practical, safe and manageable way to travel.
BecAndyB (Brisbane, Australia)'s Avatar
BecAndyB (Brisbane, Australia)
★★★★★
Just ok.
We travelled in a 4 berth cabin on the King Express From Hanoi to Sapa. The rooms are very small so take as little luggage as possible. We left three bags in our hotel at Hanoi and just took what we needed in one bag on the train to save space. Mattresses are pretty hard and not very wide but we managed to get some sleep. Husband suffered motion sickness - it can get pretty rocky. Trip back to Sapa was better as we knew what to expect. A very basic journey but good if you would prefer to travel overnight.
Charles K (Bangkok, Thailand)'s Avatar
Charles K (Bangkok, Thailand)
★★★★★
Fun and comfortable trip to Sapa!
Not sure why there are so many mixed reviews on these overnight trains to Sapa, but my family had a wonderful time on Chapa Express. We were with two other families, for a total of 13 people. Each family was traveling with small children and we all had our own cabin with 4 beds in each cabin. The cabins were clean, the beds adequate, service was good, and the overall ride was not as bumpy as others have said.

Would I do it again? Absolutely! It's a great way to get from Hanoi to Sapa without having to take a bus. The only benefit of taking a bus is you can go directly to your hotel in Sapa versus having to take a van from the train station. The trip from the station to our hotel took approximately 45 min. Other than that, I would highly recommend Chapa Express!