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Hanoi city to Halong Bay Bus and Minivan

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Hanoi city to Halong Bay Bus and Minivan review

5/5 Based on 15 reviews
Customer photos
Lexi E (Ho Chi Minh City, Vietnam)'s Avatar
Lexi E (Ho Chi Minh City, Vietnam)
★★★★★
AMAZING SERVICE. Wow!! I was truly blown away by the amazing service A21 provided. This is a better connection service than I have experienced anywhere in the U.S. and Europe, and I have traveled quite a few places. The company is so incredibly organized. I got off my plane in Hanoi and didn’t know how to get to Ha Long Bay, I found their information online and they showed up within 20mins!! The entire time everything was so organized and effortless. The van was super comfortable and quick, we had free WiFi in the van the entire way to Ha Long, chargers, water and blankets. We took the 2-hour quick way which I appreciated so much more than the 4hour trek many people I encountered in Ha Long had took. I would recommend everyone taking the trip to Ha Long Bay from Hanoi use A21!!
Lexi E (Ho Chi Minh City, Vietnam) comment for
Lexi E (Ho Chi Minh City, Vietnam) comment for
Foody1991 (Halong Bay, Vietnam)'s Avatar
Foody1991 (Halong Bay, Vietnam)
★★★★★
Great service, awesome ride! My boyfriend and I booked yesterday and took the ride this morning.
The communication was fantastic, quick responding and very friendly via whatsapp.
The car was extremely comfortable, neat and clean. The driver was on time and took one break at a convenient spot on our trip from Hanoi to Ha Long.
I even forgot my phone in the van, and they managed to bring it back to me right away - again I am grateful for their quick response, when we texted them about it.
It was also very cheap, considering the comfort and the bottle of water each passenger got. We had a great ride here and I can only recommend to book your ride with A21.
We'll be back soon :)
Foody1991 (Halong Bay, Vietnam) comment for
DJMaxi (Pittsburgh)'s Avatar
DJMaxi (Pittsburgh)
★★★★★
great service. booked 5am limo by messaging their whatsapp at 11pm. awesome responsiveness! the car is comfy and ppl are nice.
DJMaxi (Pittsburgh) comment for
ignesp28's Avatar
ignesp28
★★★★★
Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.
dorcast126 (Singapore)'s Avatar
dorcast126 (Singapore)
★★★★★
Prompt and excellent customer svs. I booked my trip w A21 and had to cancel it due to some medical conditions. In the midst of my handling all these medical issues, michael was prompt in his replies and rendered one of the best customer svs that I had encountered thus far. I might have missed this trip, but with this experience, I'm sure , God willing, I will come back to this company:)
Robert M  (Isla Mujeres, Mexico)'s Avatar
Robert M (Isla Mujeres, Mexico)
★★★★★
Great Transport wirh best Karma! We took the Minibus from Hanoi to Halong and it was just perfect! The bus was brandnew, clean and we felt lile real VIP. The bus welas in time and the driver was absolutely nice!
Best thing: I forgot my 150USD glasses in the van and the driver brought it to our hotel in halong the next day!
That’s really good karma and I would definitely use this service agein! Thanks to Duy Tung, the driver and the rest of the team!
Cecilia's Avatar
Cecilia
★★★★★
Very good service. The staff at A21 Tours was really good. Always quick to answer and help. Infact we haven't used any other company for transport due to how happy we are with them. Keep up the good work! See you next time!
Nes 's Avatar
Nes
★★★★★
Great Service. We used the service from Hanoi to Halong Bay (return). Everything was great. The driver was on time. Communications with the staff also easy. The price is reasonable. Highly recommended.
Martin G's Avatar
Martin G
★★★★★
<b>(Translated by Google)</b> We arrived at Halong Bay from a cruise and had not booked a transfer to Hanoi. A quick Google search led to A21. The communication about Whatsapp was very competent. Payment worked via credit card and an onepay.vn link sent to me. A short time later we were picked up by a luxury shuttle. Super Service!
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<b>(Original)</b> Wir kamen an der Halong Bucht von einem Cruise an und hatten keinen Transfer nach Hanoi gebucht. Eine schnelle Google Recherche führte zu A21. Die Kommunikation über Whatsapp war sehr kompetent. Bezahlung funktionierte über Kreditkarte und einen mir zugesandten onepay.vn Link. Kurze Zeit später wurden wir von einem Luxus-Shuttle abgeholt. Super Service!
350nielsl (Leiden, The Netherlands)'s Avatar
350nielsl (Leiden, The Netherlands)
★★★★★
Perfect services.
Used A21 Tours for a quite last minute pick up from Hà Long to Hà Noî. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Hà Noî we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van! All in all I would definitely use A21 again a next time!
christiandT9885OH's Avatar
christiandT9885OH
★★★★★
Excellent service
Excellebt timing
Excellent cleanless
Excellent confort
Excellent option
I used A21 all the way for my internal transfers. And will keep on using thei services..can only reccomend it..top notch
steve g 's Avatar
steve g
★★★★★
Great service. We used the service for return trip Hanoi to ha long bay and also the the airport.
Service was on time and very comfortable. Communications excellent with messages informing of driver name and phone number.
Great service with competitive prices, highly recommended.
Shaidan E 's Avatar
Shaidan E
★★★★★
Great Service. I like the way the officer responding my enquiry thru WhatsApp because it’s really fast and efficient, the vehicles was good and really enjoyed our return trip from Hanoi Ha Long. Strongly recommended and all the best. Keep it up
May Thone - Yangon (Rangoon), Myanmar's Avatar
May Thone - Yangon (Rangoon), Myanmar
★★★★★
Helpful and quick respond Officer. I was satisfied with A21 Tours’s promptly action upon the request. The drivers are nice and very safe to travel. Thank you so much for your kind arrangement.
Niels L's Avatar
Niels L
★★★★★
<b>Perfect services</b><br>
Used A21 Tours for a quite last minute pick up from Ha Long to Hà Noi. We used the shared limousine van. It arrived at our hotel on the agreed time and did a perfect drop off at the site in Ha Noi we agreed upon. All without any hassle. A real safe and comfortable drive thanks to an experienced driver and a very clean van!<br>All in all I would definitely use A21 again a next time!